Snapchat is a smart phone application accessed through the iPhone AppStore or Google Play. The application provides a new way to share moments with photos and videos. The purpose of this guide is to familiarize law enforcement agencies with the categories of information available from Snapchat and the specific le8al process necessary to obtain that information. Snapchat is committed to assisting law enforcement investigations to the fullest extent allowed by applicable law. In addition to this guide, Snapchat also provides phone and email support to law enforcement agencies for both emergency and non-emergency inquiries. Contact information for law enforcement support is listed on the cover of this guide.