Sprint Law Enforcement Subpoena Compliance Manual

LAW ENFORCEMENT Quick Reference Handbook

  • 26 pages
  • August 2004


This handbook has been created to assist law enforcement agencies in their understanding of processes and procedures implemented by Sprint for the compliance of legal demands. The handbook will include contact information, billing information, service of legal demands on Sprint, types of legal demands required and miscellaneous general information for your future reference.

With the rapid deployment of new technologies and service areas and the continued growth of our customer base, Sprint looks forward to fostering and maintaining good relationships with law enforcement agencies nationwide. Your comments and suggestions for improvements are appreciated.

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13 comments for “Sprint Law Enforcement Subpoena Compliance Manual

  1. SA Derrick Blankenship
    September 9, 2011 at 11:20 pm

    Have an active order on a Consensual TIII-wiretap through Sprint Nextel and are having trouble with PLI/GPS feature on phone. This order came from St. Louis DEA Division. Please call at 314-280-7184. Or email response. I will give you detailed information. Thank you. Please let me know as soon as possible. Thank you.

  2. Jena
    June 1, 2012 at 5:17 pm

    Hello-we received invoice# LCI-139151, bill date 05-16-2012, CBO: CORP, Reference# 12595, Sprint Case# 2012-143031.
    Do you by chance have the name of the detective who requested this information. I really appreciate your help as I cannot pay this without this information. Thank you, Jena Rakoczy, Fiscal Services, 719-444-7424

  3. Tpr Clinton R. MCCHESNEY
    August 4, 2012 at 2:41 pm

    Subpoena request for Sprint tel # 724-516-7588 anticipated to be faxed to your office on Tues. 8/7/2012. Request will be made for all outgoing calls for date of 7/21/2012 between 2040->2200hrs.
    Request information on proceedure to obtain records etc.

  4. susan moreno
    August 14, 2012 at 3:44 am

    I exchange my Virgen LG Optimus Elite last 08-09-12 into a new Virgen-HTC One V. I ask the sales rep. to pls. transfer all my info and contact.I never realized that my msgs cannot be included to it.I open my history on that text msg to me on 08-02-12,sent by this cell # 623-340-9613,@ 8:46,8:47 and 8:53 Am.,and i found it but i can’t open the contained of it.can you possibly send it to my E-mail because it is very important to me,in regards of my present job.my cp # 602-469-3174,i will greatly appreciate it,thanks and God bless.need your Help ASAP.

  5. investigator J. LISI
    October 17, 2012 at 5:22 pm

    Need procedudure / cost for attorney’s client to
    retrieve past text messages
    Thank you
    cell 516 592-8000

  6. Glenn R. Albin
    February 5, 2013 at 7:17 pm


    I am looking to get subscriber infomation only for a Sprint Cellular Phone. can i get this via this website, or do I need to go thtough another avenue. Thanks for your assitance.

    Glenn Albin
    Redwood City PD

  7. Cody York
    November 24, 2013 at 6:53 pm

    Hi my name is Cody York and I have been going through a separation and now a divorce. I want to have the phone records pulled and texts . Now there two different phones the first one is on sprint and it’s the account I have in my name. The second one is Verizon and it’s hers. I have a lawyer and shes welling to do it and how much does it cost an how long.

  8. Lewis
    January 22, 2014 at 9:47 pm

    People this site is so old QUIT using it!

    February 18, 2014 at 8:22 pm

    I have had service with SPRINT via 713-539-6962 for over 17 years. When I married a few years ago my husband asked to add it to our account to make things cheaper and easier. Once I filed for divorce in September be began using it as a bargaining chip in our divorce. I contacted SPRINT to port out the number, gave them the PIN/ private code and ordered my new phone which I had been told I could upgrade. I was advised that the term and the contract would port out so there was no impact to my husband’s account. A few days later the phone number was again disconnected and he from that point would not allow me to have my number. I now have temporary court orders where he was told he had to reconnect the number and allow me to port it out onto my account. Please advise the process for him to do so and what number he would have to call or fax the legal documents to in order that it get done as quickly as possible. thank you. Linda Martinez

  10. George Hill
    May 31, 2014 at 4:38 pm

    Hi! I’ve filed a Police Report with the District of Columbia Metropolitan Police Department (MPD) in Washington, DC concerning threatening and harassing phone calls I’ve been receiving from a phone number marked restricted. I’ve received over 70 calls this month alone! I’ve received the account holder “consent to release” form from you, but the detective assigned to the report has gone on vacation, and I’m told by MPD, that the detective assigned is the only officer to complete the request to you form. I’ve attempted to get another detective to complete the request form to no avail. My question is: How can I obtain, or submit a valid legal demand to you to obtain the actual phone number listed as restricted on my recent calls phone log? I have a restraining order in place against my former girl fried, who I believe is making these calls from this number marked restricted. I have filed a request with the District of Columbia Superior Court for a Contempt of the Stay away order by the person (former girl friend), whom I believe has continued to threaten and harass me in violation of the stay away order. In an effort to prove that the stay away order has been violated I need to show what the actual number is that showing up restricted making these numerous calls to my phone. I’ve recently on May 29th 2014, changed my phone number from (202) 321-2541 to a new number….”please advise!”

  11. Julie
    November 13, 2014 at 10:52 pm

    Please send me the information necessary to subpoena text messages sent from a specific Sprint phone during a specific time period. I would also appreciate the costs involved. This information is necessary to protect the interests of a child (and possibly court personnel) for whom I am the attorney. I would appreciate if someone could call me to discuss the details of my investigation. My number is 205-264-8076.

  12. Todd Hanson
    February 9, 2015 at 8:22 pm

    I have an IP address which shows Sprint Nextel Corporation Chicago POP. First can you locate the IP as yours, second is you can will you be able to obtain subscriber information and if you require a subpoena, address where to send or if can be sent via email or fax?

    Thank you.

  13. mike rainey
    March 11, 2015 at 6:32 pm

    Can you send me information on how to submit a subpoena if you are able to able to produce me cell phone records on phone #(615)603-0034 that would show the text messages, the in and outgoing phone calls including cell tower cites and owner ship of the account.

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