- 8 pages
- September 2, 2005
Custodian of Records
1333 2nd Street, First Floor
Santa Monica, CA 90401
Phone: 310.917.4949 x8
Most profile information is publicly viewable and available. Publicly available information includes journal entries (in most cases), images, user comments, and public profile information.
In order to make an electronic copy of the profile, save the webpage(s) and files on your own computer. Do this before it gets modified or deleted. While viewing the profile in question, click your browser’s File (in the upper left-hand corner) then click ‘Save As’. Make sure to do the same for all journal entries and the image gallery.
To request the following information from MySpace.com, we require a subpoena:
-IP logs (recorded at time of login)
-Dates and times of login (PST)
Please note that all information above is not necessarily accurate. Users do not need to
confirm their email address, nor provide verified information. Users may also fake IP
addresses if they use a proxy.
Please note that we do not have street address or credit card information. MySpace.com is
a free site and does not require credit card use at any time.
MySpace may disclose private information to law enforcement without a subpoena in
limited, emergency situations in which the safety of a MySpace user or member of the
public is at risk and there is insufficient time for the law enforcement agency to obtain a
subpoena. In these circumstances, MySpace will require the delivery of a signed statement
on law enforcement letterhead certifying the existence of an emergency and supplying all
the information that would be required in a subpoena.
Length of time MySpace.com retains records
Data/Images on an active account
MySpace.com does not retain information that is altered/removed on an active profile.
Once a change is made, existing information is overwritten.
IP Logs are available for up to ninety days after a user’s last login.
Private Messages in an active account
User’s Inbox – Retained until user removes them. We cannot recover that message unless
it is in another user’s Sent Mail.
Sent Mail – Retained for 14 days.
Trash Mail – Retained 30 days or less. Users can empty their trash at any time.
No mail is available for deleted accounts.
User ID, IP Address, Login date stamps are retained for up to 90 days after account
Profile information is available for up to ten days after account deletion.
Preserving an account
A letter of preservation can be faxed to MySpace.com. Please note the following regarding
-They are still publicly viewable
-The user will not be able to log into the account
-We can only preserve a currently active (non-deleted) account
-Information in the Sent Mail/Trash can is still subject to automatic deletion.
If restricting the user’s access to the profile will impede an investigation, you can request
that private messages be output to flat file for preservation before a subpoena is served.