DoJ Community Oriented Policing Services Facebook, Twitter, YouTube Violent Extremism Awareness Briefs

The following awareness briefs were produced in 2014 by the International Association of Chiefs of Police under a grant from the U.S. Department of Justice Office of Community Oriented Policing Services.

Online Radicalization to Violent Extremism Download
Online Services and Violent Extremism Download
Facebook and Violent Extremism Download
Twitter and Violent Extremism Download
YouTube and Violent Extremism Download


Online radicalization to violence is the process by which an individual is introduced to an ideological message and belief system that encourages movement from mainstream beliefs toward extreme views, primarily through the use of online media, including social networks such as Facebook, Twitter, and YouTube. A result of radical interpretations of mainstream religious or political doctrines, these extreme views tend to justify, promote, incite, or support violence to achieve any number of social, religious, or political changes.

In many cases, online radicalization does not occur after viewing one video or reading one online post but happens gradually. The factors that influence a specific individual can change for him or her depending on the time or circumstance. Moreover, while the factors that influence radicalization differ from person to person, so too does the radicalization process itself. Individuals can move back and forth between stages or remain static while factors and levels interact and influence one another.

Generally, as individuals immerse themselves in online extremist content, they begin to develop a skewed sense of reality in which their views no longer seem radical. Online interactions with like-minded individuals can substitute for an individual’s physical community and create an online social environment similar to that of a gang in which deviant behavior and violence are the norm. Consumers of online extremist content can also develop or increase feelings of superiority, moral outrage, desensitization to violence, and willingness to commit acts of violence in furtherance of a particular cause.

Although individuals and organizations worldwide use Twitter for a variety of legitimate reasons, violent extremists, gangs, and terrorist groups use it to connect with their supports. The following identifies the ways domestic and international extremists of all persuasions use Twitter to promote violence:


Twitter provides violent extremists with an international recruiting ground. From November 2010 to February 2012, the number of Internet users who used Twitter nearly doubled. Twitter is available around the world, and the site supports more than 35 languages.

Furthermore, more than 75 percent of active users access Twitter on Internet-enabled mobile devices, which may account for why Twitter is most popular among younger users. Approximately 26 percent of Internet users between the ages of 18 and 29 have a Twitter account, far exceeding the next-closest demographic.

Extremists take advantage of the fact that parents and law enforcement often are not aware of the dangers that could be present when a young person spends large amounts of time on Twitter. Extremist individuals and organizations use this viewing potential to create lines of communication, making it easier for extremists to find, recruit, groom, and communicate with young people worldwide. This aids extremist groups intent on attacking Western countries and their interests in creating an international network of followers that can be radicalized to violence.

Extremists also post tips and guidance aboutoperational and tactical information, gathering counterintelligence, and coordinating attacks. For example, information about various explosives and commonly used weapons, information about how to avoid arousing suspicion, videos of successful operations, and links to other websites are the most common types of content these individuals and groups post.

By only posting certain information onFacebook and linking to third-party sites with graphic videos and other violent content, extremists are able to abide by Facebook’s terms and policies and still spread essential operational and tactical information to interested parties.

Violent individuals and groups also gatherinformation about law enforcement strategies, tactics, and locations based on content posted on their Facebook pages. In addition, pictures uploaded to Facebook that contain embedded geolocation data as well as status updates posted by individual officers or agencies have been used by violent extremists to modify their tactics and plan attacks. Extremists can also use the chat function to exchange private messages and information and to coordinate attacks in real-time.

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